ARCHITECTURE

One brain. Every employee.

Every AI employee Tony runs — receptionist, sales, support, ops — draws on the same underlying architecture. Here's what's actually inside it.

01

Memory

Every conversation, lead, and task is remembered across channels and sessions — nothing starts from zero the next time someone reaches out.

02

Reasoning

A routing layer picks the right model for each request and falls back automatically if one provider has an outage — one bad dependency never takes Tony offline.

03

Agents

Specialized AI employees — receptionist, sales, support, ops — each with its own role and tone, sharing one underlying brain and memory.

04

Tools

Real actions, not just replies: CRM updates, invoices, workflow triggers, and follow-ups fire automatically as part of the conversation.

05

Voice

Natural, low-latency phone and voice-call conversations — a dedicated real-time voice model, not a text-to-speech bolt-on.

06Early research

Vision

Document understanding and visual quality checks — extending Tony beyond text and voice as this research track matures.

Curious what this looks like on real infrastructure? Try a live demo or see it drive a full handoff in the Automation Lab.